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Histórico de incidentes

12/10/2026

Há 11 dias

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 12 de outubro, 02:05 CEST (após 1h 43min)

Status changed: partial outage → operational

A investigar · 12 de outubro, 00:22 CEST

Status changed: operational → partial outage

12/10/2026

Há 11 dias

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 12 de outubro, 00:16 CEST (após 9 minutos)

Status changed: partial outage → operational

A investigar · 12 de outubro, 00:07 CEST

Status changed: operational → partial outage

30/09/2026

Há 22 dias

RCS DeliveryBitrix24FormatShopifyCNAMSMS DeliverySlackMNPInbound SMSVoiceHLREmail to SMS GatewayHTTP ApiSMPP ServerWebapp

Resolvido · 30 de setembro, 08:20 CEST (após Menos de um minuto)

On September 30, 2026, between 08:20 and 08:26 CEST (06:20 to 06:26 UTC), requests to our HTTP API and the web app were delayed or failed with timeouts and HTTP 503 errors.

The cause was a network storage system that stopped responding, which blocked request processing on our application servers. Service was restored at 08:26 CEST.

Requests that failed during this period were not processed and need to be sent again. Messages that had already been accepted were sent. For a small number of them, the final delivery report could not be processed, so their status may still show as transmitted.

We have changed our configuration so that an outage of this storage system can no longer affect the API as a whole.

We apologize for the inconvenience.

10/09/2026

Há 1 mês

Voice

Resolvido · 10 de setembro, 14:15 CEST (após Menos de um minuto)

We are currently experiencing a temporary disruption affecting text-to-speech processing. As a result, some requests may currently fail or experience delays.

Our technical team is investigating the issue and working to restore full service as quickly as possible.

We apologize for the inconvenience and will provide an update as soon as the service has been fully restored.

Current status: Service restored. We are continuing to monitor the system to ensure stable operation.

2/09/2026

Há 1 mês

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 2 de setembro, 06:56 CEST (após 25 minutos)

Status changed: partial outage → operational

A investigar · 2 de setembro, 06:31 CEST

Status changed: operational → partial outage

2/09/2026

Há 1 mês

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 2 de setembro, 03:28 CEST (após 1h 23min)

Status changed: partial outage → operational

A investigar · 2 de setembro, 02:04 CEST

Status changed: operational → partial outage

2/09/2026

Há 1 mês

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 2 de setembro, 00:55 CEST (após 15 minutos)

Status changed: partial outage → operational

A investigar · 2 de setembro, 00:40 CEST

Status changed: operational → partial outage

2/09/2026

Há 1 mês

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 2 de setembro, 00:34 CEST (após 29 minutos)

Status changed: partial outage → operational

A investigar · 2 de setembro, 00:05 CEST

Status changed: operational → partial outage

31/08/2026

Há 1 mês

Inbound SMS

Desempenho degradadoDetectado automaticamente
Inbound SMS

Resolvido · 31 de agosto, 10:36 CEST (após 11 minutos)

Status changed: degraded performance → operational

A investigar · 31 de agosto, 10:24 CEST

Status changed: operational → degraded performance

20/08/2026

Há 2 meses

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 20 de agosto, 15:36 CEST (após 1h 12min)

Status changed: partial outage → operational

A investigar · 20 de agosto, 14:24 CEST

Status changed: operational → partial outage

18/08/2026

Há 2 meses

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 18 de agosto, 16:27 CEST (após 3h 1min)

Status changed: partial outage → operational

A investigar · 18 de agosto, 13:26 CEST

Status changed: operational → partial outage

15/08/2026

Há 2 meses

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 16 de agosto, 01:02 CEST (após 1h 36min)

Status changed: partial outage → operational

A investigar · 15 de agosto, 23:25 CEST

Status changed: operational → partial outage

3/08/2026

Há 2 meses

Inbound SMS

Interrupção graveDetectado automaticamente
Inbound SMS

Resolvido · 3 de agosto, 04:06 CEST (após 9 minutos)

Status changed: major outage → operational

A investigar · 3 de agosto, 03:56 CEST

Status changed: operational → major outage

23/07/2026

Há 3 meses

Inbound SMS

Desempenho degradadoDetectado automaticamente
Inbound SMS

Resolvido · 24 de julho, 11:51 CEST (após 15h 13min)

Status changed: degraded performance → operational

A investigar · 23 de julho, 20:38 CEST

Status changed: operational → degraded performance

22/07/2026

Há 3 meses

Inbound SMS

Desempenho degradadoDetectado automaticamente
Inbound SMS

Resolvido · 22 de julho, 16:31 CEST (após 56 minutos)

Status changed: degraded performance → operational

A investigar · 22 de julho, 15:34 CEST

Status changed: operational → degraded performance

22/07/2026

Há 3 meses

Inbound SMS

Desempenho degradadoDetectado automaticamente
Inbound SMS

Resolvido · 22 de julho, 14:56 CEST (após 21 minutos)

Status changed: degraded performance → operational

A investigar · 22 de julho, 14:34 CEST

Status changed: operational → degraded performance

20/07/2026

Há 3 meses

Inbound SMS

Interrupção graveDetectado automaticamente
Inbound SMS

Resolvido · 20 de julho, 18:07 CEST (após 3h 44min)

Status changed: major outage → operational

A investigar · 20 de julho, 14:23 CEST

Status changed: operational → major outage

20/07/2026

Há 3 meses

Inbound SMS

Interrupção graveDetectado automaticamente
Inbound SMS

Resolvido · 20 de julho, 13:03 CEST (após 21 minutos)

Status changed: major outage → operational

A investigar · 20 de julho, 12:41 CEST

Status changed: operational → major outage

17/07/2026

Há 3 meses

Inbound SMS

Interrupção graveDetectado automaticamente
Inbound SMS

Resolvido · 17 de julho, 10:56 CEST (após 8 minutos)

Status changed: major outage → operational

A investigar · 17 de julho, 10:47 CEST

Status changed: operational → major outage

14/07/2026

Há 3 meses

Voice

Interrupção parcialDetectado automaticamente
Voice

Resolvido · 14 de julho, 04:12 CEST (após 11 minutos)

Status changed: partial outage → operational

A investigar · 14 de julho, 04:01 CEST

Status changed: operational → partial outage