Status
All Systems Operational
RCS Delivery
Operational
SMS Delivery
Operational
Inbound SMS
Operational
Voice
Operational
Email to SMS Gateway
Operational
HTTP Api
Operational
90 days ago
100.00% uptime
Today
SMPP Server
Operational
90 days ago
100.00% uptime
Today
Webapp
Operational
90 days ago
99.98% uptime
Today

System Metrics

||

Api Response Time

69.08ms

API Requests

418.73reqs/min

SMS delivery time

6.73s

SMS success ratio

86.67%

SMS throughput

0.45SMS/s

Serverload

3.97

Past Incidents

May 26, 2026

yesterday

Inbound SMS delivery issues

Partial Outage
Inbound SMS

Postmortem · May 27, 8:27 AM

What happened

A failure in one of our network switches disrupted the routing of inbound SMS traffic for a subset of numbers on our platform. As a result, some inbound messages were delayed or could not be delivered during the incident window.

Outbound SMS and all other services remained fully operational throughout the incident.

We are continuing to review the incident internally and evaluating additional safeguards to reduce the likelihood and impact of similar failures in the future.

We understand the importance and reliability requirements of inbound messaging and sincerely apologize for the disruption and inconvenience this incident may have caused.

If you have any questions or continue to experience issues, please contact our support team.

Thank you for your patience and continued trust.

Resolved · May 27, 8:26 AM (in 16h 10m)

After identifying the faulty network component, our engineering team restored the affected routing path and verified normal inbound SMS processing across the platform. Service has since been fully restored.

Identified · May 27, 6:00 AM (13h 44m earlier)

A failure in one of our network switches is disrupting the routing of inbound SMS to a subset of phone numbers. Our team is working to restore the affected component and bring inbound SMS back to full service. We will post another update as soon as the issue is resolved.

Investigating · May 26, 4:16 PM

We are currently experiencing a partial outage affecting inbound SMS to a subset of phone numbers. Messages sent to the affected numbers may be delayed or fail to be delivered. Outbound SMS and all other services remain fully operational. Our team has identified the cause and is actively working to restore full service. We will post updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience.

May 16, 2026

11 days ago

Voice

Partial OutageAuto-detected
Voice

Resolved · May 16, 3:18 AM (in 20 minutes)

Status changed: partial outage → operational

Investigating · May 16, 2:58 AM

Status changed: operational → partial outage

View full incident history →