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Incident History

Sep 30, 2026

5 days ago

RCS DeliveryBitrix24FormatShopifyCNAMSMS DeliverySlackMNPInbound SMSVoiceHLREmail to SMS GatewayHTTP ApiSMPP ServerWebapp

Resolved · September 30, 8:20 AM GMT+2 (after less than a minute)

On September 30, 2026, between 08:20 and 08:26 CEST (06:20 to 06:26 UTC), requests to our HTTP API and the web app were delayed or failed with timeouts and HTTP 503 errors.

The cause was a network storage system that stopped responding, which blocked request processing on our application servers. Service was restored at 08:26 CEST.

Requests that failed during this period were not processed and need to be sent again. Messages that had already been accepted were sent. For a small number of them, the final delivery report could not be processed, so their status may still show as transmitted.

We have changed our configuration so that an outage of this storage system can no longer affect the API as a whole.

We apologize for the inconvenience.

Sep 10, 2026

25 days ago

Voice

Resolved · September 10, 2:15 PM GMT+2 (after less than a minute)

We are currently experiencing a temporary disruption affecting text-to-speech processing. As a result, some requests may currently fail or experience delays.

Our technical team is investigating the issue and working to restore full service as quickly as possible.

We apologize for the inconvenience and will provide an update as soon as the service has been fully restored.

Current status: Service restored. We are continuing to monitor the system to ensure stable operation.

Sep 2, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · September 2, 6:56 AM GMT+2 (after 25 minutes)

Status changed: partial outage → operational

Investigating · September 2, 6:31 AM GMT+2

Status changed: operational → partial outage

Sep 2, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · September 2, 3:28 AM GMT+2 (after 1h 23m)

Status changed: partial outage → operational

Investigating · September 2, 2:04 AM GMT+2

Status changed: operational → partial outage

Sep 2, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · September 2, 12:55 AM GMT+2 (after 15 minutes)

Status changed: partial outage → operational

Investigating · September 2, 12:40 AM GMT+2

Status changed: operational → partial outage

Sep 2, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · September 2, 12:34 AM GMT+2 (after 29 minutes)

Status changed: partial outage → operational

Investigating · September 2, 12:05 AM GMT+2

Status changed: operational → partial outage

Aug 31, 2026

1 month ago

Inbound SMS

Degraded PerformanceAuto-detected
Inbound SMS

Resolved · August 31, 10:36 AM GMT+2 (after 11 minutes)

Status changed: degraded performance → operational

Investigating · August 31, 10:24 AM GMT+2

Status changed: operational → degraded performance

Aug 20, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · August 20, 3:36 PM GMT+2 (after 1h 12m)

Status changed: partial outage → operational

Investigating · August 20, 2:24 PM GMT+2

Status changed: operational → partial outage

Aug 18, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · August 18, 4:27 PM GMT+2 (after 3h 1m)

Status changed: partial outage → operational

Investigating · August 18, 1:26 PM GMT+2

Status changed: operational → partial outage

Aug 15, 2026

1 month ago

Voice

Partial OutageAuto-detected
Voice

Resolved · August 16, 1:02 AM GMT+2 (after 1h 36m)

Status changed: partial outage → operational

Investigating · August 15, 11:25 PM GMT+2

Status changed: operational → partial outage

Aug 3, 2026

2 months ago

Inbound SMS

Major OutageAuto-detected
Inbound SMS

Resolved · August 3, 4:06 AM GMT+2 (after 9 minutes)

Status changed: major outage → operational

Investigating · August 3, 3:56 AM GMT+2

Status changed: operational → major outage

Jul 23, 2026

2 months ago

Inbound SMS

Degraded PerformanceAuto-detected
Inbound SMS

Resolved · July 24, 11:51 AM GMT+2 (after 15h 13m)

Status changed: degraded performance → operational

Investigating · July 23, 8:38 PM GMT+2

Status changed: operational → degraded performance

Jul 22, 2026

2 months ago

Inbound SMS

Degraded PerformanceAuto-detected
Inbound SMS

Resolved · July 22, 4:31 PM GMT+2 (after 56 minutes)

Status changed: degraded performance → operational

Investigating · July 22, 3:34 PM GMT+2

Status changed: operational → degraded performance

Jul 22, 2026

2 months ago

Inbound SMS

Degraded PerformanceAuto-detected
Inbound SMS

Resolved · July 22, 2:56 PM GMT+2 (after 21 minutes)

Status changed: degraded performance → operational

Investigating · July 22, 2:34 PM GMT+2

Status changed: operational → degraded performance

Jul 20, 2026

2 months ago

Inbound SMS

Major OutageAuto-detected
Inbound SMS

Resolved · July 20, 6:07 PM GMT+2 (after 3h 44m)

Status changed: major outage → operational

Investigating · July 20, 2:23 PM GMT+2

Status changed: operational → major outage

Jul 20, 2026

2 months ago

Inbound SMS

Major OutageAuto-detected
Inbound SMS

Resolved · July 20, 1:03 PM GMT+2 (after 21 minutes)

Status changed: major outage → operational

Investigating · July 20, 12:41 PM GMT+2

Status changed: operational → major outage

Jul 17, 2026

2 months ago

Inbound SMS

Major OutageAuto-detected
Inbound SMS

Resolved · July 17, 10:56 AM GMT+2 (after 8 minutes)

Status changed: major outage → operational

Investigating · July 17, 10:47 AM GMT+2

Status changed: operational → major outage

Jul 14, 2026

2 months ago

Voice

Partial OutageAuto-detected
Voice

Resolved · July 14, 4:12 AM GMT+2 (after 11 minutes)

Status changed: partial outage → operational

Investigating · July 14, 4:01 AM GMT+2

Status changed: operational → partial outage

Jul 14, 2026

2 months ago

Voice

Partial OutageAuto-detected
Voice

Resolved · July 14, 3:41 AM GMT+2 (after 26 minutes)

Status changed: partial outage → operational

Investigating · July 14, 3:14 AM GMT+2

Status changed: operational → partial outage

Jul 8, 2026

2 months ago

Voice

Partial OutageAuto-detected
Voice

Resolved · July 8, 5:37 AM GMT+2 (after 2h 7m)

Status changed: partial outage → operational

Investigating · July 8, 3:29 AM GMT+2

Status changed: operational → partial outage