Incident History

Resolved · February 12, 2:36 AM (in 11 minutes)

This incident has been resolved.

Monitoring · February 12, 2:34 AM (1 minute earlier)

We are continuing to monitor for any further issues.

Monitoring · February 12, 2:33 AM (6 minutes earlier)

SMS MT queues still decrease gradually to a common level and we observe normal SMS delivery times. We are continuing monitoring this issue.

Identified · February 12, 2:27 AM (1 minute earlier)

SMS MT queues built within our platform are due to high traffic. However, we observe queues decreasing gradually. We will update on further improvements.

Investigating · February 12, 2:25 AM

Our internal monitoring has alerted to an incident, where we have SMS MT queues built within our platform. This would potentially cause delay in delivery for messages.

Resolved · September 23, 1:20 PM (in less than a minute)

Due to an issue our service availability has been downgraded in the night from Thuesday until Wednesday morning. There may have been some interrupts or missing responses from the gateway. This led to partial interruptions in availability.

Resolved · November 24, 3:36 PM (in 22h 12m)

This incident has been resolved.

Monitoring · November 24, 1:04 PM (19h 39m earlier)

We are continuing to investigate this issue. Currently it seems that since today most of the SMS reach their destination quickly.

Identified · November 23, 5:24 PM

Due to an massive outage in the infrastructure of Vodafone Germany SMS to this network currently might not get delivered.

Resolved · July 30, 11:44 AM (in less than a minute)

This incident has been resolved.

Resolved · April 3, 10:17 AM (in 1h 7m)

This incident has been resolved.

Investigating · April 3, 10:16 AM (1h 7m earlier)

This issue has been resolved now. Please apologize for any inconvenience caused.

Investigating · April 3, 9:09 AM

Currently the inbound sms system is partly not available so that incoming SMS may be not forwarded. We are investigating this issue and working on a solution.

Resolved · January 21, 11:01 AM (in 1h 57m)

The issue has been resolved now by Telefónica and SMS deliver quick again. Outstanding messages are getting processed.

Identified · January 21, 10:04 AM (4 minutes earlier)

We are continuing to work on a fix for this issue.

Identified · January 21, 9:59 AM (55 minutes earlier)

Currently most SMS to Telefónica Germany arrive in time. We're still investigating this issue.

Investigating · January 21, 9:04 AM

Today since 8:08 CET there is a delay or missing delivery of SMS to Telefónica Germany due to an issue at Telefónica. We are investigating this issue.

Resolved · December 10, 11:53 AM (in less than a minute)

Since 20:30 all traffic work without any issue.

Resolved · December 10, 11:53 AM

We are informing you that since 17:45 we observe difficulties on our upstream carrier with message delivery to Germany T-Mobile (26201) incl. CR drop and DLR delay

Resolved · November 19, 9:53 AM (in less than a minute)

Affected between 15.30 and 16.45.

Resolved · November 19, 9:52 AM

Due to an outage in our upstream connection some SMS may not have been accepted and delivered by our Gateway.

Resolved · March 16, 11:36 AM (in less than a minute)

Dear customers, due to the temporary breakdown of one of our servers, some SMS may have been delivered late. The fault has already been corrected, affected SMS will not be charged. Thank you very much for your understanding.

Resolved · November 10, 8:13 PM (in less than a minute)

Dear customers, due to the temporary breakdown of one of our servers, some SMS may have been delivered late. The fault has already been corrected, affected SMS will not be charged. Thank you very much for your understanding.

Resolved · February 23, 1:25 PM (in less than a minute)

Due to an error some messages did result in an internal error, code 601, but all messages has been sent out correctly. The failure has resolved now. We appologize for any inconvenience.

Resolved · November 22, 7:48 PM (in 35 minutes)

All services are available again. Thank you for your patience.

Identified · November 22, 7:13 PM

We‘re currently confronted with heavy load due to DDoS attacks. We are investigating this issue and it should be solved within the next 30-60 minutes. Thanks for your understanding.

Resolved · January 30, 6:04 AM (in 131h 5m)

This incident has been resolved.

Investigating · January 24, 6:58 PM

Basic SMS sind aktuell nicht ins Netz der Telekom in Deutschland möglich, da da die Route leider ausgefallen ist.

Resolved · September 30, 8:33 PM (in less than a minute)

Aufgrund eines technischen Fehlers war unsere Website zwischen 19 Uhr und 22:33 heute leider nicht erreichbar. Bitte entschuldigen Sie die entstandenen Unannehmlichkeiten.