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Incident History

Jan 21, 2020

6 years ago

SMS Delivery to Telefónica Germany

Major
SMS Delivery

Resolved · January 21, 11:01 AM (in 1h 57m)

The issue has been resolved now by Telefónica and SMS deliver quick again. Outstanding messages are getting processed.

Identified · January 21, 10:04 AM (4 minutes earlier)

We are continuing to work on a fix for this issue.

Identified · January 21, 9:59 AM (55 minutes earlier)

Currently most SMS to Telefónica Germany arrive in time. We're still investigating this issue.

Investigating · January 21, 9:04 AM

Today since 8:08 CET there is a delay or missing delivery of SMS to Telefónica Germany due to an issue at Telefónica. We are investigating this issue.

Dec 9, 2019

6 years ago

Delivery to Germany T-Mobile

None

Resolved · December 10, 11:53 AM (in less than a minute)

Since 20:30 all traffic work without any issue.

Resolved · December 10, 11:53 AM

We are informing you that since 17:45 we observe difficulties on our upstream carrier with message delivery to Germany T-Mobile (26201) incl. CR drop and DLR delay

Nov 19, 2019

6 years ago

Delivery of SMS

Major

Resolved · November 19, 9:53 AM (in less than a minute)

Affected between 15.30 and 16.45.

Resolved · November 19, 9:52 AM

Due to an outage in our upstream connection some SMS may not have been accepted and delivered by our Gateway.

Mar 15, 2019

6 years ago

Delivery of SMS

None

Resolved · March 16, 11:36 AM (in less than a minute)

Dear customers, due to the temporary breakdown of one of our servers, some SMS may have been delivered late. The fault has already been corrected, affected SMS will not be charged. Thank you very much for your understanding.

Nov 10, 2018

7 years ago

Delivery of SMS

None
SMS Delivery

Resolved · November 10, 8:13 PM (in less than a minute)

Dear customers, due to the temporary breakdown of one of our servers, some SMS may have been delivered late. The fault has already been corrected, affected SMS will not be charged. Thank you very much for your understanding.

Feb 23, 2018

7 years ago

Error 601

None

Resolved · February 23, 1:25 PM (in less than a minute)

Due to an error some messages did result in an internal error, code 601, but all messages has been sent out correctly. The failure has resolved now. We appologize for any inconvenience.

Nov 22, 2017

8 years ago

Server outage

None

Resolved · November 22, 7:48 PM (in 35 minutes)

All services are available again. Thank you for your patience.

Identified · November 22, 7:13 PM

We‘re currently confronted with heavy load due to DDoS attacks. We are investigating this issue and it should be solved within the next 30-60 minutes. Thanks for your understanding.

Jan 24, 2017

9 years ago

Basic SMS zu Telekom / Deutschland

Minor

Resolved · January 30, 6:04 AM (in 131h 5m)

This incident has been resolved.

Investigating · January 24, 6:58 PM

Basic SMS sind aktuell nicht ins Netz der Telekom in Deutschland möglich, da da die Route leider ausgefallen ist.

Sep 30, 2016

9 years ago

Website offline

Minor

Resolved · September 30, 8:33 PM (in less than a minute)

Aufgrund eines technischen Fehlers war unsere Website zwischen 19 Uhr und 22:33 heute leider nicht erreichbar. Bitte entschuldigen Sie die entstandenen Unannehmlichkeiten.