Feb 12, 2022
4 years ago
Delay in SMS delivery
Degraded PerformanceResolved · February 12, 3:36 AM GMT+1 (after 11 minutes)
This incident has been resolved.
Monitoring · February 12, 3:34 AM GMT+1 (1 minute earlier)
We are continuing to monitor for any further issues.
Monitoring · February 12, 3:33 AM GMT+1 (6 minutes earlier)
SMS MT queues still decrease gradually to a common level and we observe normal SMS delivery times. We are continuing monitoring this issue.
Identified · February 12, 3:27 AM GMT+1 (1 minute earlier)
SMS MT queues built within our platform are due to high traffic.
However, we observe queues decreasing gradually. We will update on further improvements.
Investigating · February 12, 3:25 AM GMT+1
Our internal monitoring has alerted to an incident, where we have SMS MT queues built within our platform.
This would potentially cause delay in delivery for messages.